Introduction
Welcome to boardshoesigr.com. These Terms of Service govern your use of the website and the purchase of shoes from Red fir (HK) Limited. By accessing this website or placing an order, you agree to these terms. If you do not agree, do not use the website.
Eligibility and Account
You must be at least 18 years old to purchase. You are responsible for maintaining the confidentiality of your account credentials. You agree to provide accurate and complete information. Red fir (HK) Limited reserves the right to refuse service, terminate accounts, or cancel orders at its sole discretion.
Orders and Payment
All orders are subject to acceptance and availability. Prices are listed in the currency shown at checkout. Red fir (HK) Limited accepts payment methods displayed on the website. You authorize Red fir (HK) Limited to charge your selected payment method for the total order amount. Red fir (HK) Limited reserves the right to correct pricing errors.
Shipping and Delivery
Red fir (HK) Limited ships to addresses you provide. Shipping costs and estimated delivery times are shown at checkout. Red fir (HK) Limited is not responsible for delays caused by carriers, customs, or events beyond its control. Title and risk of loss pass to you upon delivery.
Returns and Refunds
Red fir (HK) Limited offers a strict 14 days no-reason refund policy. You may return any unworn, undamaged shoes in their original packaging within 14 days of receiving your order. To initiate a return, contact [email protected]. Red fir (HK) Limited will provide return instructions. You are responsible for return shipping costs unless the item is damaged or defective.
Once Red fir (HK) Limited receives and inspects your return, Red fir (HK) Limited will process your refund. Refund processing and arrival to your account takes at least 14 days from the date Red fir (HK) Limited receives the returned item. This period is required for inspection, approval, and bank processing. Red fir (HK) Limited does not issue refunds to a different payment method than the original.
For PayPal refunds, the refund takes at least 14 days. Due to local laws, PayPal refunds in some regions may take up to 30 days. Red fir (HK) Limited is not responsible for delays caused by PayPal or your financial institution.
Damaged or Defective Goods
Any claims for damaged or defective items must be submitted within exactly 7 days of receipt. You must provide photographs of the damage or defect and your order number. Send claims to [email protected]. Claims submitted after 7 days of receipt will be denied. If approved, Red fir (HK) Limited will arrange a replacement or refund. For damaged goods, Red fir (HK) Limited covers return shipping.
Governing Law
These Terms of Service and any dispute arising from them are governed by the laws of Hong Kong. You agree to submit to the exclusive jurisdiction of the courts of Hong Kong. This applies regardless of your location.
Limitation of Liability
To the maximum extent permitted by Hong Kong law, Red fir (HK) Limited is not liable for indirect, incidental, or consequential damages. Red fir (HK) Limited's total liability for any claim related to an order is limited to the amount you paid for that order.
Intellectual Property
All content on this website, including text, images, logos, and software, is the property of Red fir (HK) Limited or its licensors. You may not reproduce, distribute, or create derivative works without written permission.
Prohibited Conduct
You agree not to misuse the website. Prohibited conduct includes: violating laws, infringing rights, transmitting malware, scraping data, placing fraudulent orders, and interfering with website operations. Red fir (HK) Limited may terminate your access for any violation.
Warranty Disclaimer
Except for the express refund and damaged goods policies stated above, Red fir (HK) Limited provides all products and the website "as is" and "as available". Red fir (HK) Limited disclaims all other warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. Red fir (HK) Limited does not warrant that the website will be uninterrupted or error-free.
Indemnification
You agree to indemnify, defend, and hold harmless Red fir (HK) Limited and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses arising from your use of the website, your violation of these terms, or your infringement of any third-party rights.
Termination
Red fir (HK) Limited may terminate or suspend your access to the website immediately, without prior notice, for any reason, including breach of these terms. Upon termination, your right to use the website ceases. Sections on governing law, limitation of liability, indemnification, and warranty disclaimer survive termination.
Entire Agreement
These Terms of Service constitute the entire agreement between you and Red fir (HK) Limited regarding the website and purchases. They supersede all prior agreements. If any provision is found unenforceable, the remaining provisions remain in effect.
Contact Information
For questions about these Terms of Service, contact Red fir (HK) Limited at:
Email: [email protected]
Address: UNIT C, 9/F WINNING HOUSE, NO.72-76 WING LOK STREET, SHEUNG WAN, HONG KONG
Phone: +852 4637 6484
Website: boardshoesigr.com